Delivery

Delivery

All 'In Stock' orders that are received before 1pm, should be despatched from our warehouse the same day via Royal Mail or by courier service (UK only), subject to security checks and payment clearances.

Our standard delivery service is a three day service. If you're in a hurry, you can pay £9.99 for guaranteed next day delivery, although this service might not be quite so guaranteed when it comes to the Highlands, the Isle of Man and Northern Ireland. A despatch email is sent when parcels leave our warehouse.

European and Worldwide delivery can take up to 14 days after being despatched and are subject to customs clearance.

We do not deliver to Brazil, Mexico or Russia.

 Please note, we cannot deliver to PO Box addresses overseas.

 If there is going to be a delay for any reason we will let you know. All quoted delivery times are based on standard working days i.e. Mon - Fri (excluding public holidays etc).

Most of our items are in stock awaiting despatch unless a pre-order message is shown below the items description.

Customs

When ordering mail-order goods from Diecast Legends for delivery anywhere overseas (including Europe), you may be subject to import duties and taxes which are levied once a shipment reaches your country. Any additional charges for customs clearance must be borne by you, we have no control over these charges and cannot predict what they will be. Customs policies vary widely from country to country and you should contact your local customs office for further information. If you refuse the delivery then you will be responsible for the full costs of sending and returning of the parcel to us.

Authorising orders

When you place an order on our website please make sure that your Account address is the address your credit/debit card is registered to. Your card authorisation process is checked against your Account address and if it is not correct your card will be declined and your order delayed until we receive the correct details from you. Please note, that due to security reasons, if you are a new customer placing your first order on our site, it must be despatched to your credit card billing address (the address assigned to your credit card used for payment).

Postage and packaging

The cost of postage and packing for items ordered is displayed automatically in your basket during the order process but for a complete breakdown the costs are as follows:

For mainland European deliveries we calculate the postage and packaging rates per item ordered.